Table of Contents

What is review monitoring?

How to manage and monitor your online reviews?

#1 Respond to positive reviews

#2 Respond to negative reviews

#3 Make sure your brand voice is consistent

#4 Ask for customer reviews

What are the benefits of using a review monitoring tool?

#1 Engage with your customers

#2 Approach potential audience

#3 Investors are paying attention

#4 Check out your competition

#5 Expand your business

What are the industries that benefit from Review Monitoring the most

Consumer Services

  • Yelp
  • OpenTable
  • Google
  • Facebook
  • Tripadvisor
  • Grubhub and Eat24
  • Seamless
  • Zomato
  • AllergyEats
  • TheFork

Financial services

  • Credit Karma
  • Lending Tree
  • SuperMoney
  • Yelp
  • Google
  • CardPaymentOptions
  • MerchantMaverick
  • MyBankTracker
  • Clearsurance
  • Consumer Services

Hospitality

  • Google
  • TripAdvisor
  • Booking.com
  • Expedia
  • Trivago
  • Hotels.com
  • Yelp
  • Facebook
  • Orbitz
  • Travelocity

Healthcare

  • Google My Business
  • Yelp
  • Healthgrades
  • Vitals.com
  • Caredash
  • Wellness.com
  • ZocDoc
  • RateMDs
  • Dr. Oogle
  • Doctor.com

5 Review monitoring tools examples

#1 Mentionlytics

#2 ReviewTrackers

#3 Podium

#4 Birdeye

#5 Reputation

Now Over to You

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Mentionlytics

Mentionlytics

The most easy-to-use Web & Social Media Monitoring helps you find what everyone is saying about your brand! Try for Free: https://www.mentionlytics.com/